Password
A password gives you a second way to sign in — for when the SMS code isn't at hand. The main sign-in to Invoicebox ID uses a code, so not everyone has a password: you set one yourself, if you want to. Set one if you like, or get by with just the code.
How to set or change your password
- Open «Security» → the «Password» card → the «Change password» button. The date of the last change is shown there too.
- On the «Password change» screen, enter your current password (this field isn't there when setting one for the first time), then the new password twice. The hint under the field shows right away whether the passwords match.
- Click «Change password». Sometimes the system additionally asks you to confirm the operation with a code or a passkey.
The password requirements are shown by a live hint as you type: at least 8 characters, letters and digits, not a common password and not made of a single character. Don't tune your password to the bare minimum — the longer and less predictable it is, the safer your sign-in.
What happens to your sessions when you change it
When you change your password, the other sessions end. This is deliberate: if the password is being changed because it fell into someone else's hands, the intruder immediately loses access on every device.
Warning
After changing your password you'll have to sign in again on your other devices.
How long a password lasts
A password has an expiry, and it depends on two-factor protection:
- with two-factor protection on — a year;
- without it — a quarter.
When the term is up, you'll be asked to set a new password the next time you sign in. You don't lose access — you just go through the setup again.
Tip
Turn on two-factor protection — then your password lasts longer and your sign-in is more secure.
Forgotten your password
Recovery goes through a code sent to your confirmed email, while a link from an email sets the password right away, without a code. How it works, and what to do if you've lost access to your email too, is described in the article on signing in to Invoicebox ID.
If none of the options work, write to support at c-support@invoicebox.ru or call +7 (812) 448-08-01 (9:00–21:00 Moscow time).
What's next
- Set up two-factor protection to make your sign-in more secure and your password need refreshing less often.
- Check your active sessions — they show which devices are signed in.