Refunds
The refund is issued by the supplier of the goods or services, and Invoicebox transfers the money within 2 business days after the order cancellation is confirmed. This section covers the process, timelines and special cases.
In this section
How to get a refundTo get a refund, contact the supplier directly. Invoicebox transfers the money within 2 business days after confirmation — by bank transfer only.Refund with a promised payment or guarantee fundIf a deferral was used, a refund is possible after the invoice is paid and the funds are unblocked. All scenarios explained.Refund issued but money not receivedFirst check the refund status with the supplier. If more than 20 days have passed, contact Invoicebox support.
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