Skip to content

Switching users and deleting your profile

This page brings together two account actions: sign in as another user on this device, and delete your profile entirely. The second can't be undone — which is why there's a separate warning about it below.

Switch users

If you work under different accounts on one device — a personal and a work one, say:

  1. Open the profile menu.
  2. Choose «Switch user». Your current session ends at this point.
  3. On the «Choose a user to sign in» screen, click the account you need from those remembered on this device — the usual sign-in screen opens with the details filled in.
  4. If the account you need isn't in the list — click «Sign in as another user» and sign in as usual.

Switching users is a sign-out and a new sign-in: to return to the previous account, sign in to it again the same way.

Note

The list of remembered users is just a hint tied to the device; it can't be used to sign in without confirmation. Still, on someone else's or a shared computer, don't leave your accounts in this list.

Delete your profile

Deletion starts from the «Profile» screen — at the bottom there's a «Profile deletion» block with a «Delete profile» button.

  1. Click «Delete profile».
  2. On the deletion screen, type the word «УДАЛИТЬ» (Russian for “delete”) in the confirmation field — only then does the delete button become active.
  3. If you have two-factor protection turned on, you'll additionally be asked to confirm the operation with a code.

After deletion, access to all Invoicebox services through this account is gone.

Warning

Deleting your profile is irreversible. Access can't be recovered afterward. If you're unsure, don't delete the account — write to support first at c-support@invoicebox.ru or call +7 (812) 448-08-01 (9:00–21:00 Moscow time).

What's next

Before deleting your profile, it's worth checking who else has access to it and ending the sign-ins you don't need. You can do that in the Security section.

Was this article helpful?
Need help?c-support@invoicebox.ru+7 (812) 448-08-01Telegram channeldaily 9:00–21:00 Moscow time