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Clients

The «My sales» → «Clients» section gathers your payers — organizations, sole proprietors and individuals. A client appears in the list automatically when they pay an invoice via a link, or you add them manually.

The list shows the client's name, phone, email and taxpayer ID (ИНН). Search and the «Type» filter — «Individual» or «Organization» — help find the one you need. Clicking a row opens the client card: contacts, details and a note.

How to add a client manually

  1. Click «Add» in the list header.
  2. If the client is a company or a sole proprietor, switch on «The client is an organization or sole proprietor» and enter the taxpayer ID (ИНН): the organization's details are pulled in automatically.
  3. Fill in the phone, email and name (for an individual — the full name). Add a note if needed.
  4. Click «Add».

Note

Invoices, as well as receipts and accounting documents after payment, will be sent to the organization's email you specified.

How to edit or delete a client

«Edit» and «Delete» are available in the list row menu and in the «Actions» menu on the client card.

When a client is deleted, the invoices issued to them remain, but subscriptions stop being issued — the system warns about this before you confirm.

Whether you see the section and its buttons depends on your employee permissions — access is granted by the organization's administrator, see Employee access.