How to buy and load a ticket for a Troika card
A ticket for a Troika card can be bought in three ways — on the Troika Business website, in the mobile app or in the Invoicebox.Business personal account. After payment, load the ticket onto the card, otherwise the fare will not be activated.
Method 1: on the Troika Business website
- Select the card type, fare plan and quantity.
- Use the slider to choose: ordering new cards or topping up existing ones. When topping up, enter the numbers of the Troika cards you already have.
- If you wish, tick the checkbox to load the ticket at a yellow terminal.
- Add the order to the cart.
- Fill in the organization's details: name, taxpayer ID (ИНН), address, contact information.
- Download the payment invoice — it will also arrive by email.
Method 2: in the Troika Business mobile app
The app is available in app stores, except the App Store. The ordering process is the same as on the website.
Method 3: in the Invoicebox.Business personal account
- Open the "Troika.Business" section → "Place an order".
- Select card numbers from the card file or add new ones.
- Select a fare and generate a payment invoice.
How to load a ticket onto a card
Loading transfers the purchased ticket onto the card and activates the fare. Without it, the purchase will not appear on the Troika card. Five methods are available:
- The Troika Business app — for Android smartphones with NFC. Hold the card against the phone, select the ticket from the list, press the load button and hold the card against the phone again.
- Yellow terminals in the metro — located next to station ticket offices. Press top-up activation and hold the card against the yellow circle below the screen.
- Ground transport validators — in buses, electric buses and trams. Press the button on the right and hold the card against the validator.
- Eleksnet terminals — select "Pay for services" → "Transport cards" → "Troika Business". The terminal will show the available tickets itself.
- Moscow Credit Bank terminals — the procedure is the same as at Eleksnet.